The Social Stays Goa

Extremely disappointing checkout experience that exposed the real service culture behind the branding. Our Goa Miles cab was not allowed inside due to local taxi issues, and the hotel is located 300 meters inside on a broken road. I was with my wife and heavy luggage and requested help from a corporate staff member named Himanshu (from Delhi). His response was dismissive, irritated, and he walked away without offering any assistance. This is not about facilities—it’s about attitude. Hospitality is defined in moments when guests need help, not when everything is easy. Ironically, a local staff member at reception, who had no obligation, showed real professionalism and helped arrange a vehicle through another guest. That single act saved the situation. Also worth noting: broken WC in the washroom and basic essentials like paper tissues missing in the restaurant. The founders should seriously review who they put on the frontline. One indifferent employee can permanently damage the credibility of a hospitality brand. Would not recommend based on this experience.

Ashish Srivastava

Such a hidden gem! Located inside a jungle but the vibe is totally lit 🔥 Poolside setup felt like a mini party zone with great food options. Staff was super helpful, rooms were amazing with all facilities, and the overall energy of the place was just wow. Loved every moment!

Priyanka Pawar

We booked The Social Stays for a week-long workation for our group, hoping for a peaceful and productive stay. Unfortunately, our experience fell far short of expectations. To begin with, the property is located about 500 meters off the main road, and the connecting path is extremely narrow and muddy. Reaching the hotel itself was inconvenient, especially for larger vehicles. Once we settled in, we quickly realized that mobile network connectivity was almost nonexistent. Only Airtel users could get a faint signal, and even that wasn’t reliable. The biggest drawback for us since we were here for work was the Wi-Fi. It was highly unstable, often showing full signal strength but no internet access. And when it did work, speeds rarely crossed 10 Mbps. This made remote work impossible, forcing us to find and work from a coworking space outside the property from the very first day. The property also appears to be short-staffed. Our room was not cleaned regularly, which we didn’t mind much, but it’s worth noting for anyone expecting prompt housekeeping. One of the most concerning issues was the hygiene of the swimming pool. The water was not chlorinated, nor was it changed during our stay. We even saw frogs in the pool on multiple days. It was unsettling to imagine guests using this unmaintained water for swimming. However, the worst experience occurred during the last days of our stay. Water supply to our washrooms suddenly stopped during the night. We informed the property owner first thing in the morning. When the staff tried to start the borewell pump, it burned out. With guests anxiously waiting to use the washroom, the staff made an extremely unhygienic decision: to pump water from the swimming pool into the washroom tanks. Using untreated, visibly dirty pool water in taps was simply unacceptable. We refused to use this water and had to request help from a neighboring hotel, which kindly allowed us to use their washrooms for free. Although we had already booked an extension for another night, we canceled it immediately after this incident. Overall, while the property might have potential, the lack of proper maintenance, unreliable connectivity, severe hygiene lapses, and poor crisis management made our stay very disappointing. I hope the management seriously addresses these issues for future guests.

The Tourist

The property is very close to nature, and the surroundings are absolutely beautiful. The availability of good vibes here is amazing. The swimming pool is well maintained, and the hostel overall is really good. Special mention to Manex for hosting such a wonderful place and creating a great experience.

adit sadaria

The staff bangs at your door in the middle of the night and constantly calls you if you don’t open up! If only they had an option of negative stars, I would give it a -5. Girls and solar travellers, please be aware. This is not where you want to be. Obviously, the ratings and reviews have been bought and Any content on the social media that you see here are not true. Firstly, I’ll talk about the approach, so there’s a very Narrow path, this is not a Road. It’s a path that takes you to the stay. There are so many potholes That you will probably break your back if you’re up for off roading Then this is the place for you, but if you want to stay safe, and if you want to enjoy your time in Goa, you should definitely avoid this place. The staff is beyond your imagination . They have harassed me in the middle of the night. And when I try to complain, there is no contact for me to reach out to. They will not help you. They will make sure that you feel unsafe and helpless. The rooms are not great. The AC doesn’t work, The fan will not let you sleep Plus, they don’t have a parking space, so if you’re getting your car, there is no scope for you to Park, whereas in their facilities they have mentioned open parking space which is so not true. I paid a premium price for the room and not the dorm, and they have just ruined my two days, stay at Morjim. The staff will not help you, no matter what they will not guide you, and they just don’t know how to run a hotel Location – horrible Service – Pathetic! beyond rude! Rooms - smelly and the doors don’t get locked

kolluru shruti

😊

Tejas Karbhari Barve

The stay was good, but in the dorm there were lockers but no keys, and no AC remote and the toilet flush wasn't working. Please fix this asap, I would definitely consider staying here on my next visit

Harsha Tambat

Good stay in this budget and staff was very cooperative and helpful. Their behaviour was awesome

Amit Kumar

Property Manager Rahul is too good.

Kartikay Sharma